Dear Lena,

I cannot thank you enough for all your help with regard to the sale of our house in Richmond Hill. Over the past decade, we have bought and sold a number of properties and have dealt with many different agents in Canada and abroad, but we have never encountered the quality of service that you provide. I can honestly say that your professionalism and dedication far exceeded all expectations.

Thanks to your extensive experience and invaluable expertise, our house sold within two days of being on the market, and what started off as a stressful experience was smoothed over by your tireless effort and support. Your after-sales service was also truly remarkable. You went far beyond the call of duty in helping me find a lovely new home less than a week after the sale of our house – you literally held my hand through the whole stressful process, advocating tirelessly on my behalf, and ensuring that I got the best deal. Lena, it has been a true pleasure doing business with you, and I am deeply grateful for all that you have done for me.